FAQ: Existing customer edition šŸ…


We're excited about all the new features we canĀ build for you on our new site ā€“ but we want to make the process as easy as possible for our existing customers.

After all, you guys got us to where we are today! šŸ¤œšŸ’„šŸ¤›


Where's the old "Select you food" menu?

Our old select your food menuĀ has been renamedĀ Build Your Own. The new name makes more sense in regards to some newĀ features we have coming. You can reach it via the main menu.

Where's the oldĀ "OurĀ preset menu"?

OurĀ old preset menu has been renamed Meal PlansĀ to better alignĀ with what customersĀ are searching for. It also makes more sense in regards to some new products we have in the pipeline. You can see all our Meal Plans by clicking on the "Meal Plans" link in the main menu, or you can go straight to a specific plan via the drop down menu.

Comparison of old and new meal plan names
Old preset menu names New meal plan name
Vegetarian Pre-set / Vegetarian range / Meat free plans Vegetarian Meal Plan
Super slim / Weight loss plan Super Slim Weight Loss Plan
Keep Charged / Maintenance Plan Lean Muscle Building Plan
Power Meals / Bulk Plans Bulk Pwrmeals Plan
300g Sized Preset Plan The 300 Range Meal Plan
Low carb Pre-set / Low Carb High Veggie Plan Vegetarian Meal Plan

I can't find my favourite mealā€¦

Meal filters on build your own page
Meal filters on build your own page

We haven't renamed many meals (only meal plans), but if you can't find your favourite meal you've got a couple of good options:

  1. Use the filters on the build your own page to show all mealsĀ with your preferred ingredient. (SomeĀ filters have more meals than othersĀ ā€“ don'tĀ miss the pagination links at the bottom!)
  2. If you're after a meal of a particular size (ie. 400g meals)Ā we've createdĀ links to these in the footer.
  3. You can also use the search option in the mobile navigation, or in the footer.

Anything else šŸ˜›

For this redesign we've partnered with Malalta - a web development and digital marketing agency in Sydney. You can reach their team directly via the link below, or as always, reach us via email anytime.